Virtual Assistants
Trained remote assistants for admin, customer support, and operations, managed by our team.
What's included
Take it on its own or as part of a full build with design, engineering, and operations.
- Customer support and inbox management
- Admin and back-office tasks
- Scheduling and data entry
- Managed by a Softech Ops lead
How a project runs.
Four stages, one team throughout. You always know what's being built, why, and what it will take.
Discover
We learn the business, the users, and the constraints, then agree on scope and what the first release must do.
Design
Flows and interfaces you can click through and sign off before engineering starts.
Build
Short cycles with working software you can try as it takes shape, on infrastructure built for production.
Run
Launch, monitoring, and ongoing improvement, handled the same way we run Harkbell.