Softech Ops is a product studio for founders and growing businesses. One team takes you from first sketch to production, then keeps it healthy after launch. We run our own SaaS, so we build yours like owners.
In production today: Harkbell (our product), Guestly and CyberJab.
Browse all 17 projectsHarkbell is an AI voice agent, developed and co-owned by Softech Ops, that answers the calls a business misses. It picks up in two rings, quotes the real prices, checks the real calendar, and books the appointment.
Running it ourselves, from billing and uptime to call quality and support, is where our standards come from. Every client build gets the same care.
What happens when a call comes in
A real local number that picks up every call, all night, several at once.
Square Appointments and Calendly, with Google Calendar and Outlook availability.
When a caller needs the owner, it transfers them warmly instead of taking a message.
The same agent on the website, WhatsApp, Instagram, and Messenger.
No hand-offs between agencies. The people who scope your product are the people who design it, build it, and look after it in production.
Explore servicesDecide what to build
Research, scope, and interfaces that make the first release the right one.
Ship it properly
Web, mobile, backend, and AI features engineered for production from day one.
Keep it healthy
Cloud, pipelines, and monitoring so the product stays fast, secure, and affordable.
Put it in front of people
Marketing and trained support staff once the product is ready for customers.
Products we designed and engineered, and in several cases still maintain, for clients in hospitality, security, education, and more.
AI WhatsApp assistant for hotels
Guestly manages guest communication for hotels, B&Bs, and resorts entirely over WhatsApp: answering questions, handling booking requests, and running upsell campaigns from one dashboard. Built from the ground up and continuously maintained by Softech Ops.
Cybersecurity training and labs platform
A cybersecurity training and hands-on labs platform. Softech Ops builds and maintains it together with the CyberJab team, covering development, cloud infrastructure, and DevOps.
Real estate
A property management CRM with built-in accounting for properties, tenants and leases, maintenance, late payments, and income against expenses.
Recruiting
A web app that gives recruiting teams AI agents for candidate sourcing, built on generative AI and GPT APIs.
EdTech
A school discovery site that helps students search schools, compare options, and move through application and enrollment.
Four stages, one team throughout. You always know what's being built, why, and what it will take.
We learn the business, the users, and the constraints, then agree on scope and what the first release must do.
Flows and interfaces you can click through and sign off before engineering starts.
Short cycles with working software you can try as it takes shape, on infrastructure built for production.
Launch, monitoring, and ongoing improvement, handled the same way we run Harkbell.
“You will be surprised how this young man performs in an extremely stressful environment, meeting challenging deadlines with a smile. I have seen him work with dedication, without an eye on the clock.”
Faisal Munir Jatoi
Director of Operations
“Satisfied and really happy with the quality of work. Well-documented work with timely delivery of the project.”
Mitesh Ahir
Entrepreneur, New Zealand
“Their services are good and they are very approachable. They have skills in what they're doing and I liked the output.”
Adrian
Adrian & Company
“Excellent work as our virtual assistants! Very fast! Will hire again in the future!”
Jessie
Head of Operations
“They have skilled developers and a nice team to work with.”
Adam Felouss
Professor & Research Manager